ED Director

Job description

The Service
Central Gippsland Health (CGH) is a subregional health service and the major provider of health and aged care services in the Wellington Shire.  We serve an immediate population of approximately 42,000 in Central Gippsland and reach a wider community in East Gippsland and parts of South Gippsland in terms of more specialised services such as perinatal services, critical care and surgery.
 
Acute services include a full-time emergency department, critical care unit, neonatal critical care unit, operating theatres, day procedure unit, and oncology and dialysis services in addition to general medical and surgical services and sub-acute services including rehabilitation.
 
The health service has acute campuses at Sale, Maffra and Heyfield; community and home support services are provided throughout the Shire of Wellington (except for Yarram and District) with centers in Maffra, Sale, Heyfield, Rosedale and Loch Sport. Residential aged care services are provided at Sale, Maffra and Heyfield.

The emergency department has approximately 16,000 attendances per annum with a complexity mix like other sub-regional health services in Victoria.  

Decision-making/delegation
The Head of Emergency Medicine the position has the delegated authority at the level of department head to enable effective administration and management of the medical workforce in the Emergency Department.   The position holder works with the CMO to determine and authorises department level structures, procedures and protocols in the context of being part of larger division and within approved budgets and EFT.

The Work Context  
The Head of Emergency Medicine operates in a complex environment characterised by a need:

• To work as part of a large multidisciplinary team that provides services across a broad range of services;
• To provide leadership, management and teaching support for unit staff;
• To balance competing priorities and work demands and to identify and respond appropriately to critical and urgent clinical needs;
• To support the senior management team in appropriately prioritising patient need and to operate efficiently and effectively with a view to meeting community needs and providing a financially sustainable service;
• To understand and operate in a work environment driven by the need to meet clinical quality and safety guidelines; and
• To work closely and in collaboration with internal and external stakeholders, including; GPs, medical specialists and community service providers.  

The Purpose of the Position
To provide and support the effective and efficient delivery of emergency medical services for CGHS as a department head, clinical leader and teacher within the Emergency Department consistent with approved scope of practice and CGHS emergency services capability. This will occur within the principles of care coordination, where patients/clients/residents have access to a highly coordinated, person centered health care and community support system.
 
Key Responsibilities:

• Provide and oversee the provision of medical services in the emergency department.
• Provide leadership and support for planning, organisation, coordination and evaluation of emergency department activities.
• Support the provision of ethical practice of emergency medicine within the department.
• Directly supervise and support the medical workforce in the department.
• Act as a liaison with health service administration and senior medical staff.
• Provide support and facilitation of learning opportunities for junior medical staff and undergraduate and graduate students from all disciplines.
• Direct and coordinate training for medical interns undertaking emergency medicine rotations.
• Support the Nurse Unit Manager to manage the emergency department efficiently and effectively to achieve financial and service delivery targets and objectives, including those relating to waiting times and length of stay.
• Work collaboratively with all members of the multidisciplinary team to facilitate integrated person-centred care leading to timely and effective client discharge.
• Actively support care coordination for patients with chronic disease or complex needs.
• Actively participate in quality activities and accreditation processes in accordance with standard practice.
• Manage OH&S consistent with overall OH&S programs, policies and procedures within CGHS and also: look after your own health; look out for the health and safety of others in the workplace; follow safe work practices; report hazards and injuries; participate in agency health promotion initiatives and support healthy lifestyle choices for staff.
• Contribute extensively to the development of an annual capability development plan designed to support you to:
• achieve your personal goals and objectives;
• live ethically within your personal value system; and
• enthusiastically support CGHS to achieve our strategic and service delivery goals and objectives
• Support patient, client and community participation in decisions in all aspects of the service
• Work within agency policies, procedures and code of conduct
• Participate in mandatory education as it relates to your specific roles and responsibilities.  

Typical Work Schedule
40 hours per week over 3 – 5 days as per agreed roster with Director of Critical Care and Emergency Services

Selection Criteria  

• Specialist registration or eligible for specialist registration as a Medical Practitioner with the Australian Health Practitioner Regulation Agency (AHPRA).
• Fellowship or eligible for fellowship of the Australasian College of Emergency Medicine (ACEM)
• Demonstrated ability to work collaboratively within a team environment.
• Evidence of leadership in effective communication and promotion of the BHS Values in a multi-disciplinary team and a commitment to provision of exemplary clinical standards of practice
• Knowledge and evidence of applying quality improvement in the clinical environment
• Demonstrated commitment to the provision of teaching as well as providing learning opportunities to other staff and a commitment to continuing education and own professional development
• Demonstrated commitment to teamwork and collaboration

Care Coordination

• Understand the general concepts of an ageing population, chronic disease, ambulatory care sensitive conditions, and response from the health and aged care sector
• Has knowledge of general concepts of care coordination, multidisciplinary teams and interdisciplinary processes
• Understands general care coordination processes as they relate to your care setting
• Understands and supports intake role and streamlined service booking systems with regard to your service
• Understands and supports person centered care as it applies to patient/client determined goals, assessment, care planning and multidisciplinary service delivery planning
• Effectively accesses service directory to provide information and access service for people
• Understands concepts of and provides targeted health promotion and health coaching for clients/patients
• Completes or contributes to the completion of the initial needs’ identification/assessment and other relevant tools  

Continuous Improvement (mapped to: BSBMGT516 & BSBMGT608C)

• Continuously looks for and contributes to continuous improvement opportunities.
• Understands and effectively uses CGHS “Riskman Q” quality improvement system.
• Actively manages and monitors continuous improvement processes.
• Fosters creativity and innovation and models innovative work practices.
• Supports the translation of ideas and concepts into practical solutions or outcomes.
• Supports the implementation of innovations.  

Manage Workplace Safety (mapped to: PSPOHS602A)

• Establishes and or maintains CGHS OH&S system within responsibility areas.
• Establishes and or maintains participative arrangements for the management of OH&S.
• Establishes and or maintains procedures for identifying hazards, and assessing and controlling risks, including using “Riskman”, incident reporting and risk management system.
• Establishes and or maintains a quality OH&S management system including using Riskman Q quality improvement system.

Digital Literacy Skill Set (mapped to ICASS00018)

• Effectively operates a personal computer  

Manage Personal Work Priorities and Professional Development (mapped to:  BSBWOR501B)

• Commits to on-going professional and capability development consistent with the CGHS Workforce Capability Framework.
• Effectively implements CGHS Workforce Capability Framework.
• Access, complete and record your own professional development opportunities.
• Ensure that you have read the Strategic Plan for CGHS and participate in the development of a workforce capable of meeting the services delivery and strategic goals and objectives.  

Maintain an Effective Health Work Environment (mapped to: HLTHIR501B & BSBWOR502B)

• Effectively behaves in accordance with CGHS policies and procedures in relation to role responsibilities, inclusive of organizational requirements, for example: Access, Use and Disclosure of Information, Equal Opportunity, Whistleblowers Protection, Dispute Resolution – Grievance Procedure, Workplace Bullying and Harassment, The Privacy Principles, Code of Conduct for Victorian public sector employees  
• Manage your own behavior in a way which enables sustained performance and an appropriate work/life balance.
• Actively supports CGHS organisational culture through role modeling CGHS organisational values.
• Successfully manages the team’s performance in accordance with CGHS policies and procedures.

Develops a workplace learning environment (mapped to BSBLED501A)

• Creates learning opportunities
• Facilitates and promotes learning
• Provides support and supervision to relevant staff  

Service Excellence (mapped to: CHCORG423B & CHCCS604A)

• Exhibits knowledge and commitment to excellent customer service.
• Achieves high levels of service excellence.  

Communicates and Works Effectively within the Health Environment (mapped to: PSPGOV512A)

• Expresses an understanding of what is expected in relation to written and verbal communication within the work area and ensures communications contain necessary information to achieve their purpose.
• Displays professional empathy.  

If this particular opportunity isn’t for you, we have other roles both long and short-term all-over Australia, so please get in touch!

Alternatively if you have any friends or colleagues who might be interested, Charterhouse Medical offers a great referral bonus for whom you refer to ourselves

Why Choose Charterhouse Medical?

• As the Premier Domestic Medical Recruitment Agency, we will support you every step of the way to ensure your locum and permanent experience is as smooth and enjoyable as possible
• We currently work with the vast majority of both public and private hospitals, meaning we are able to offer a wide array of short and long term roles all over the country
• A dedicated personal consultant to cater to your specific needs
• As a partner of Qantas, we are the ONLY agency to offer Qantas Frequent Flyer Points for your initial shift and ongoing work with Charterhouse

For further information about this locum and other vacancies, please contact Amish for a confidential chat on 02 9641 2404 or email amish@charterhousemedical.com