Confidentiality & Privacy Policy

Overview
Charterhouse Partnership is committed to protecting the medical officer’s privacy and ascribes to the
National Privacy Principles associated with the Commonwealth Privacy (Private Sector) Act 1988 as amended 14 September 2006.
http://www.austlii.edu.au/au/legis/nsw/consol_act/papipa1998464/

Scope and Application
This policy is applied to all members of the Medical team and all locum medical officers.
The following policy outlines how Charterhouse Medical will process medical officer’s personal details in accordance with the Privacy Act.
By the medical officer using our website: www.charterhousemedical.com and by sending any personal information to Charterhouse Medical, they are deemed to have read and accepted this Privacy Policy.

All staff sign an employment contract containing clauses relating to the confidentiality and privacy.

Procedure
Collection of information
The personal details Charterhouse medical will collect from an application includes information such as

1. Email address,
2. Name,
3. Telephone number,
4. Education,
5. Employment history,
6. Skills
7. A resume.
8. This list, however, is not conclusive and is open to change.

• In the course of identifying suitable employment opportunities, Charterhouse Medical will make enquiries of referees whose names have been provided to Charterhouse Medical.
• This information will be added to that which Charterhouse Medical already holds on the medical officer.
• Charterhouse Medical will always provide a copy of all personal information held, should it be requested by the medical officer
• If the medical officer requests Charterhouse Medical to delete all information held on them from our database, Charterhouse Medical will do so.

Website

• The medical officer can access Charterhouse Medical’s home page and browse the site without disclosing personal data and can save information collected by the cookies
• Cookies are pieces of information that a website transfers to a computer’s hard disk for record keeping purposes.
  Most web browsers are set to accept cookies. Charterhouse Medical uses cookies to make the medical officer’s use of our website and services as convenient as possible.
  Cookies are useful to estimate the number of members, determine overall traffic patterns through our website and helps Charterhouse Medical to continue improving our website.
• If a medical officer does not wish to receive any cookies, the medical officer may set their browser to refuse cookies. This may mean the medical officer will not be able to take full advantage of the services Charterhouse Medical offer

Use and disclosure of personal information

• Charterhouse Medical may collect personal and sensitive information from the medical officer. This personal and sensitive information will be used in connection with an actual or possible work placement as well as Charterhouse Medical’s assessment of the medical officer’s ongoing performance and prospects. This information could be in the form of:

1. Results of inquiries that Charterhouse Medical might make of former employers, work colleagues, professional associations or registration body;
2. Results of any competency or medical tests;
3. Performance feedback (whether positive or negative);
4. Additional information which the medical officer has provided to Charterhouse Medical

• personal information may be disclosed to:

1. Potential and actual employers and clients of Charterhouse Medical ;
2. Other consultants at Charterhouse Partnership in connection with possible employment opportunities;
3. Any person or body with a lawful entitlement to obtain information.

• If the medical officer does not provide Charterhouse Partnership with the information sought, Charterhouse Medical may be limited in our ability to locate suitable employment
• Medical officer details will not be disclosed to any person, body or organisation for any purpose other than the primary purpose of us holding your information, that being the securing of employment for you.

Contacting the Medical officer

• Charterhouse Medical may contact the medical officer by the email, telephone or any other contact method, which have been provided in order to:

1. Advise as to the progress of an application;
2. Respond to a request for information or a product or service;
3. Seek permission to pass on the medical officers resume for a potential placement or employment opportunity;
4. Provide the medical officer with updated information about our website, and
5. Provide the medical officer with information about our products and services which you may find of use.

• If the medical officer is receiving promotional information about Charterhouse Medical and does not wish to receive this information any longer, the medical officer may remove their name from the Charterhouse Medical list either by visiting our website and following the instructions on how to withdraw information from that website (where that facility is available), or e-mailing Charterhouse Medical at info@charterhousemedical.com and asking to be removed from the mailing list.

Information quality

• Charterhouse Medical will review, on a regular and ongoing basis, its collection and storage practices to ascertain how improvements to accuracy can be achieved.
  Charterhouse Medical will take steps to destroy or de-identify Personal Information after as short a time as possible and after a maximum of seven years, unless the law requires otherwise.

Information security

• Charterhouse Medical requires employees and contractors to perform their duties in a manner that is consistent with Charterhouse Medical’s legal responsibilities in relation to privacy.
• Charterhouse Medical will take all reasonable steps to ensure that paper and electronic records containing Personal Information are stored in facilities that are only accessible by people within Charterhouse Medical who have a genuine "need to know" as well as "right to know".
• Charterhouse Medical will review, on a regular and ongoing basis, its information security practices to ascertain how ongoing responsibilities can be achieved and maintained.

Access and correction

• Charterhouse Medical will allow its records containing Personal Information to be accessed by the individual concerned in accordance with the Privacy Act.
• Charterhouse Medical will correct its records containing Personal Information as soon as practically possible, at the request of the individual concerned in accordance with the Privacy Act.
• Individuals wishing to lodge a request to access and/or correct their Personal Information should do so by e-mailing Charterhouse Medical at info@charterhousemedical.com and Charterhouse Medical will amend the record.
• If the medical officer wishes to have their personal information deleted, this needs to be done by e-mailing us at info@charterhousemedical.com and Charterhouse Medical will take all reasonable steps to delete it unless it is needed to kept it for legal reasons
• Charterhouse Medical will not normally charge a fee for processing an access request

Openness

• Charterhouse Medical Consultants will be the first point of contact for inquiries about privacy issues. Individuals wishing to make an inquiry or complaint regarding privacy should do so by contacting info@charterhousemedical.com
• Charterhouse Medical websites will contain a prominently displayed privacy statement